Privacy Policy

Definition of Personal Information

For the purposes of this Policy, “personal information” means personal information as defined under the Act on the Protection of Personal Information of Japan, including information that can identify a specific individual through a name, address, telephone number, email address or other description, as well as information containing a personal identification code.

Collection of Personal Information

When collecting personal information, unless the purpose of use has already been made public, the Company will specify the categories of personal information to be collected and the purpose for which it will be used, and will collect such information by lawful and fair means. Except where required by law or otherwise justified, the Company will use personal information only to the extent necessary to achieve the purpose of use that has been publicly announced or otherwise specified in advance, and will not use it beyond that scope without the individual’s consent.

You may choose not to provide your personal information. However, in such cases, you may be unable to use some or all of the Company’s products or services.

Purposes of Use

The Company uses personal information for the following purposes:

1. To communicate with individuals who have provided information, including comments and requests.
2. To respond to inquiries and conduct investigations relating to product quality, safety, labeling, allergens and other matters, and to communicate as necessary in connection with product recalls or other measures to ensure customer safety.
3. To communicate and manage matters relating to employment.
4. To provide and deliver products, provide related after-sales services, and provide information concerning such products and services.
5. For marketing and sales promotion activities.
6. To provide information about prize promotions, campaigns, events and similar activities.
7. To conduct business discussions with business partners and manage business relationships.
8. For any other purposes specified at the time the personal information is collected.

Provision of Personal Information to Third Parties

Except where required by law or where there is another legitimate reason, the Company will not disclose personal information to any third party without the individual’s prior consent. However, the following cases will not be treated as provision of personal information to a third party:

1. Where the individual has given consent.
2. Where the Company entrusts the handling of personal information to a service provider that has entered into a confidentiality agreement concerning personal information with the Company, to the extent necessary to achieve the purposes of use disclosed to the individual.
3. Where the information has been processed into statistical data in a manner that does not allow a specific individual to be identified.
4. (For example, publication of website usage statistics by age group.)
5. Where the Company is required to provide the information pursuant to applicable laws or regulations.
6. Where the Company receives an inquiry or request for cooperation from a government or public authority, such as the police or a tax authority, a bar association or similar body, and determines that the request is lawful and appropriate.
7. Where information concerning a franchisee has been provided to the Company and the Company provides such information to the relevant franchisee.

Joint Use of Personal Information

The Company may jointly use personal information collected for the purposes described above with its affiliated companies and contracted service providers.

Yoshinoya Holdings Group Companies

1. YOSHINOYA CO., LTD.
2. Yoshinoya Real Estate Co., Ltd.
3. Hanamaru, Inc.
4. With Link Co., Ltd.
5. Takara Sangyo Co., Ltd.
6. Kiramekino Mirai Co., Ltd.
7. Setagaya Co., Ltd.

Person Responsible for the Management of Personal Information in Connection with Joint Use, Company Address and Representative

Person responsible for the management of personal information: Head of the Group Management Division, YOSHINOYA HOLDINGS CO., LTD.
Company address: 18F Daiwa Rivergate, 36-2 Nihonbashihakozakicho, Chuo-ku, Tokyo 103-0015, Japan
Company representative: Tetsuya Naruse, President and Representative Director

Security Management of Personal Information

The Company securely stores and manages the personal information it collects and implements appropriate security measures to prevent leakage, unauthorized use, alteration and other improper handling of personal information. If an individual requests disclosure of information concerning these security measures, the Company will respond promptly, except where disclosure could compromise the security or proper management of personal information.

Disclosure, Correction, Suspension of Use and Deletion of Personal Information

If an individual or the individual’s authorized representative requests the disclosure, correction, suspension of use, deletion or other handling of personal information collected by the Company, the Company will respond to the request in accordance with applicable laws and regulations. After verifying the identity of the individual, the Company will, within a reasonable period, disclose the individual’s personal information in writing to the address stated in the application form or take the requested action, such as correction, suspension of use or deletion, as applicable.

Personal Information of Individuals Under 16

Individuals under the age of 16 should provide personal information only with the consent of a parent or guardian.

Changes to This Privacy Policy

The Company may revise this Policy as necessary in response to changes in laws or regulations, changes in its business activities or other circumstances. Any revisions will be announced by posting the updated Policy on the Company’s website or through other appropriate means.

Protection of Personal Information on Linked Websites

The Company is not responsible for the security or protection of personal information on third-party websites linked from the Company’s website. Please refer to the privacy policy or other relevant information provided by each linked website regarding its handling and protection of personal information.

SSL Encryption

To help protect your privacy, the Company’s website provides forms that use SSL encryption. When you use an SSL-enabled form, the data you submit is encrypted during transmission to enhance security. SSL (Secure Sockets Layer) is an encryption technology designed to protect transmitted information from interception or alteration by third parties.

Copyright

Copyright and other rights in the text, images, videos and other content published on the Company’s website belong to the Company. Such content is protected by copyright laws in applicable jurisdictions, international treaties and other laws. Except where permitted by applicable law, such as for private use, content published on the Company’s website may not be reproduced, modified, republished, distributed or otherwise used without the Company’s permission.

Copyright and other rights in the content of emails sent by the Company also belong to the Company or the relevant rights holder. Such content may not be reproduced, republished or otherwise used without the Company’s permission.

Disclaimer

The Company endeavors to ensure that the information published on its website is accurate, complete and useful but does not guarantee its accuracy, completeness or usefulness. The Company may change information published on its website or suspend or discontinue operation of the website without prior notice. The Company assumes no liability for any loss or damage arising from the use of, or inability to use, the Company’s website.

Cookies

To make the Company’s website more convenient to use, including when you return to the website, the Company may use cookies, which are small data files that enable your device to be recognized and may be stored on your device.

The Company also uses advertising services provided by Google and other advertising providers, including display advertising, remarketing and retargeting features. These services use cookies to deliver advertisements when individuals who have previously visited the Company’s website visit certain pages. Cookies do not, by themselves, identify you personally.

You can change your browser settings to reject cookies sent by the Company’s website, which may also affect the delivery of certain advertisements. Please note, however, that disabling cookies may prevent the Company’s website or certain services provided through the website from functioning properly.

Google Analytics

The Company’s website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to collect website usage data. This data is collected anonymously and does not identify individual users. You may opt out of this data collection by disabling cookies in your browser.

For information about the Google Analytics Terms of Service and Google’s privacy practices, please refer to the Google Analytics website.

Google Analytics Terms of Service
https://marketingplatform.google.com/about/analytics/terms/us/

Google Policies and Terms
https://policies.google.com/