Food Safety Policy

Basic Policy

At the Yoshinoya Holdings Group, adhering to the business philosophy “For the People," we are committed to good communication meeting customers' expectations and thorough quality management and sanitary control so that we can put safety into practice, gain trust and deliver peace of mind, thus enhancing the satisfaction of our customers, shareholders, employees, business partners, and all other stakeholders while earning their confidence in us.

Action Guidelines

For the People

  1. Pursuit of quality first: The Yoshinoya Holdings Group prioritizes the improvement of the quality of products and services we provide in all regions, and earning the trust of our customers around the world.
  2. Comprehensive customer-oriented stance: We strive to continuously elevate quality and food safety to satisfy customer needs and expectations, and we treat customer feedback as a serious matter and be sure to reflect it in improvements.
  3. Comprehensive dissemination of policy: We communicate our quality and food safety policies comprehensively to employees in all regions, and promote awareness and understanding.
  4. Implementation of education and training: We will endeavor to provide all employees with regular education and training to heighten quality and food safety awareness, and to foster a culture in which these practices can be implemented.
  5. Compliance with laws and management of risk: We comply with quality- and food safety-related laws and regulations, and manage every process from the procurement of raw materials to manufacturing, distribution, and stores, thereby mitigating risk to quality and food safety.
  6. Ensuring traceability: We will establish traceability of products and formulate a system that facilitates a quick, appropriate response when issues arise.
  7. Maintenance of transparency: We will maintain transparency through appropriate disclosure of information related to our initiatives and to quality.
  8. Making improvements on an ongoing basis: We will regularly conduct reviews and analyses, continuously implement improvement, and strive to boost quality through incorporating the latest technologies and knowledge.
  9. Fulfillment of social responsibility: We will fulfill our responsibility to society through the implementation of environmentally conscious and sustainable initiatives.
  10. Promotion of information sharing: We will endeavor to maintain close communication both internally and externally, and ensure that food safety information is being shared in a timely and accurate manner across all regions.
  11. Provision of peace of mind to customers: We relentlessly pursue food safety in the interest of delivering peace of mind to our customers.
  12. Deepening of employee engagement: We will cultivate an environment in which our employees around the world are cognizant of the value of quality and food safety and can actively be involved. We will boost engagement through education and recognition, and develop a workplace improvement culture.

May 27, 2025
Tetsuya Naruse
President
YOSHINOYA HOLDINGS CO., LTD.

Support for Initiatives, Collaboration with External Organizations

ISO 22000 Certification Received

In October 2016, the Product Department of the Group Product Division, Tokyo Factory, and Kyoto Factory of Yoshinoya Holdings became ISO 22000 certified.
ISO 22000 is an international standard for food safety management systems to ensure provision of safe food products to consumers based on the food sanitation control system of Hazard Analysis and Critical Control Point (HACCP). Making a Group-wide effort to ensure safe and secure products backed by international standards, we are resolved to deliver products that meet customers' expectations.